INFORMATION COLLECTION AND USE
PERSONAL DATA COLLECTED
On our Site you can make enquiries, request information and subscribe to marketing or support materials. The types of personal information you provide to us on these pages may include name, address, phone, e-mail address, personal preferences, interests and contact preferences.
DATA COLLECTION AND PURPOSE SPECIFICATION
We collect your personal data to help us understand your needs and interests and provide you with better services. Specifically, we use your information to arrange reservations, communicate with you, to update you on services and benefits, and to better understand who uses our Site and the pages they access so as to be able to improve the Site.
Occasionally, we may also use your information to contact you for market research regarding Craws Nest Self Catering Bungalow products and services. We will give you the opportunity to opt-out of market research and customer surveys.
We do not collect extra information about our visitors from other sources, such as public records or bodies, or private organisations.
You agree that if we transfer ownership or management of the Site to a third party we may also transfer your data to such third party, provided such third party agrees to observe this policy.
If we wish to use your personal data for a new purpose, other than for which it was originally supplied, we will ask you first. We take seriously the trust you place in us.
We do not give visitors to our Site the option of using a secure transmission method to send us their personal data unless otherwise indicated. Accordingly, your attention is drawn to the fact that any information carried over the Internet is not secure; information can be intercepted, lost, redirected, changed and read by other people.
However, Craws Nest Self Catering Bungalow acknowledge your trust and are committed to protecting the information you provide to us. To prevent unauthorised access, maintain accuracy, and ensure proper use of information, we have employed physical, electronic, and managerial processes to safeguard and secure the information we collect online. All our data processors, who have access to and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors’ personal details.
We use leading technologies and encryption software to safeguard your data and set strict security standards to prevent any unauthorised access to it.
AUTOMATIC COLLECTION OF INFORMATION
FEEDBACK, INCLUDING COMMENTS AND QUESTIONS
When you send us or provide us with personal information via e-mail (that is, in a message containing a question or comment, or by filling out a form that e-mails us this information) or via telephone, we use it to respond to your requests.
If you e-mail us, or give us your e-mail address, we will keep a record of it. We may use it to contact you occasionally about other products and services which may be of interest to you, unless you ask us not to do so. We will not give your e-mail address to any unauthorised third parties.
When you e-mail us please remember that the content of your e-mail is insecure and could be intercepted. Accordingly, please keep the amount of confidential information to a minimum and we will do likewise when we reply.
YOUR RIGHTS TO ACCESS PERSONAL DATA
Address: 45 West View Road,
Telephone Number: 0121 378 1844
COMPLAINTS AND DISPUTES
We are committed to working with you to obtain a fair and rapid resolution of any complaints or disputes relating to privacy matters.
Please send us your questions and comments regarding our privacy practices to firstname.lastname@example.org